DuckSkins.com is operated and owned by HEXALOOT SERVICES LTD (Reg. No: HE480765) Address: 30 Kosta Anaxagora, 2014, Nicosia, Cyprus
Warning! Please read this User Agreement & Terms of Service carefully before using duckskins.com and its software.
Registration (authorization) indicates that you agree with all terms of this agreement.
If you do not agree with the terms of this agreement, do not register (authorize) on the site and refrain from using its software.
The Service is available to individuals with full legal capacity according to the laws of the country or territory of their residence, typically requiring the individual to be at least eighteen (18) years old.
No person under the age of eighteen (18) may use the Service.
A compatible web browser is necessary to access the Service. You acknowledge and agree that duckskins.com may discontinue support for specific browsers, and ongoing use of the Service may require you to download a supported browser. You also agree that the performance of the Service depends on the capabilities of your computer and internet connection.
You must sign up for the Services. You are solely responsible for managing your account and password and for keeping your password secure. You are also responsible for restricting access to your account.
You agree that you are responsible for all actions taken on your account, whether by you or others. If you suspect that someone else has access to your password, use the Service's password reset feature as soon as possible. Under no circumstances should you allow any third party to access or use the Service.
As a condition of using the Service, you agree not to:
All items are automatically delivered to your Steam inventory; withdrawn items cannot be sold, traded, redeemed, exchanged, or converted for real money, fiat currency, cryptocurrency, or any other cash-equivalent value through the Service.
Only skin withdrawals are available on the Service. The Service does not support, offer, or permit withdrawals in fiat currency, cryptocurrency, or any other cash-equivalent form. Withdrawn skins are delivered solely to the user’s Steam inventory and cannot be exchanged, redeemed, sold, or converted into real money, fiat currency, cryptocurrency, or any other monetary value through the Service. Any attempt to use the Service for cash-out, money conversion, real-money trading, or cryptocurrency withdrawal purposes is strictly prohibited and may violate these Terms and applicable third-party platform terms.
In the event of discrepancies between the actual and intended drops, you must not use such cases until you receive notification that the discrepancies have been resolved. You also agree to notify us immediately upon discovering such discrepancies via support. Continuing to use the Services after discovering such discrepancies without notification will be considered an abuse of the Service contrary to its intended use.
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to your breach of these Terms.
We will terminate or suspend access to the Service immediately, without prior notice or liability, for accounts impersonating our staff members, including but not limited to “administrator” or “moderator”.
Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may do so by discontinuing your use of the Service.
All provisions of these Terms, which by their nature should survive termination, shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Using multiple accounts for any purpose on the Service is strictly forbidden and may result in the termination of all accounts without notice.
We may temporarily restrict access to the Service for users who have used multiple bank cards to deposit funds for a quick security check through our Support team.
Using inappropriate language or behaving disrespectfully or rudely in a conversation with a support agent is prohibited and may result in termination without notice.
Our Service may contain links to third-party websites or services not owned or controlled by duckskins.com.
duckskins.com has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that duckskins.com is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit.
We are in no way affiliated with or endorsed by Valve Corporation, Counter-Strike: Global Offensive, Counter-Strike, Steam, Counter-Strike 2, or any other trademarks of Valve Corporation.
By topping up an amount to your duckskins.com account, you acknowledge that the credits received, denoted by the gem sign, are limited-use internal website credits to be spent exclusively on products and services available on the website. These credits are not equivalent to real money, fiat currency, cryptocurrency, or any other monetary value, and are not eligible for withdrawal, cash-out, exchange, conversion, redemption, or refund unless expressly required by applicable law.
From time to time, we may introduce different events or additional services on our site with specific credits for limited use in such events or services. These credits may be provided as rewards for your activities on our site and may be in various forms, including currency, specific skins, or characters, at our discretion. They shall not be considered duckskins.com Wallet credits. We reserve the right to delete such credits and/or limit their use without any compensation.
Skins that have been automatically sold after not being withdrawn within 30 days are not eligible for refunds.
Beware of websites that appear to be owned or controlled by duckskins.com—we have no affiliate sites.
All our contact details are listed on our site.
Anyone pretending to be an “administrator,” “moderator,” or “trade bot” of duckskins.com is a scammer—we will never send you screenshots of our control panel or add you on Steam for trading purposes.
The unauthorized use of proprietary referral codes issued specifically to individuals, including but not limited to content creators, bloggers, media stars, professional esports players, or “Proprietary Referrals,” as well as any referral codes designed to resemble Proprietary Referrals and mislead the audience or contain domain names of CS:GO/CS2 websites, referred to as “Misleading Referrals,” is prohibited. Infringers will not be allowed to benefit from or use any bonuses accruing from the use of such Proprietary Referrals.
We may use payment emails to notify customers of news and discounts.
You are responsible for any fees, taxes, or other costs associated with the purchase and delivery of your items resulting from charges imposed by your payment service providers or duties and taxes imposed by your local customs officials or other regulatory body.
For customer service inquiries or disputes, you may contact us by email at [email protected].
Where possible, we will work with you and/or any user selling on our website to resolve any disputes arising from your purchase.
We may offer our users the DuckSkins Daily Free Bonus, subject to terms and conditions at our discretion. We may limit the availability of the Daily Free Bonus for certain users based on specific activities or non-abusive conditions, or in any other situation we deem abusive or non-compliant with these Terms.
The Daily Free Bonus is strictly limited to one per user and is intended for recreational purposes only. Accordingly, any activity that unfairly exploits or manipulates the Daily Free Bonus is strictly forbidden.
If a user violates any of the above conditions or is found exploiting the Daily Free Bonus, DuckSkins may, at its discretion:
DuckSkins is an entertainment platform for opening and exchanging virtual in-game items. The following describes what a user receives in each game mode. This information is provided so that outcomes are clear before any credits are spent.
Case Opening (standard cases, community cases and daily free cases). Every case opening always results in exactly one virtual item being credited to the user's account. There is no outcome in which a case opening returns nothing. The value of the item received may be lower, equal to, or higher than the price paid for the opening, and the odds of each possible item are displayed on every case page before the opening is made.
Contracts. A contract always results in exactly one virtual item being credited to the user's account. There is no outcome in which a contract returns nothing. The item received may be worth less than the combined value of the items exchanged.
Case Battles. All items opened during a battle are awarded to the winning participant. Every participating user who does not win the battle receives a rakeback credit equal to 1% of their entry cost.
No expiry of received items. Items credited to a user's account remain available to the user, subject to the auto-sale provision described elsewhere in these Terms.
In case of problems with electronic payments, the Customer can contact the payment operator SimPay directly via the contact page: https://simpay.pl/kontakt
Every roll on DuckSkins is provably fair and independently verifiable, items can be withdrawn as real CS2 skins to Steam, and support is on hand 24/7. It's built for players who love the thrill of opening a case and watching their collection grow.